Refund Policy
Refunds are issued only when:
- An order cannot be fulfilled.
- A defective or incorrect product cannot be replaced.
- A cancellation is approved before dispatch.
Approved refunds will be processed through the original payment method within 7–14 business days, depending on your payment provider.
Shipping charges are generally non-refundable unless the error was on our part.
Cash on Delivery orders may be refunded via bank transfer or another agreed method where applicable.